/ SlashKey

Support

Setup help, quick fixes, and a direct line to the developer.

Need help? Email outreach@zaffli.com with your device model, iOS or iPadOS version, and what you expected to happen. Please do not include passwords, private messages, or sensitive contact details.

Enable the keyboard

  1. Open iOS Settings → General → Keyboard → Keyboards.
  2. Tap Add New Keyboard and choose SlashKey.
  3. Open a text field, hold the globe key, and select SlashKey.

Try a command

Open SlashKey's “Try it” screen, switch to the SlashKey keyboard, and enter a command such as /calc (12 + 3) / 5, /convert 180cm to feet, /date, or :smile:.

Full Access

Full Access is optional. The keyboard, local commands, emoji, English suggestions, autocorrection, unit conversion, and downloaded on-device translation work without it.

Enable Full Access to use profile values saved in the SlashKey app, look up permitted Contacts with a named command, or fetch published public reference currency rates. Named contact lookup also requires separate Contacts permission. Go to Settings → General → Keyboard → Keyboards → SlashKey, then turn on Allow Full Access.

Profile commands show no result

Open SlashKey → Settings → Your Profile. Enter values manually or choose a contact, review the imported fields, and tap Save. Then confirm Full Access is enabled for the keyboard. Bare commands such as /name use this saved profile. To search another person, allow Contacts access in SlashKey Settings and use a command such as /address John. Limited Contacts permission searches only the contacts you permit.

Translation needs a language download

Open SlashKey → Settings → Translation Languages and prepare the requested Apple-supported language pair. Translation availability varies by device, language pair, and downloaded Apple models.

SlashKey is missing from a field

iOS uses the system keyboard in secure text fields. Individual apps can also disable third-party keyboards. This is expected system behavior.

Currency conversion is unavailable

Published reference rates require Full Access and a working internet connection. SlashKey sends only the source and target currency codes; the amount is calculated on your device. Rates may not match a bank or card issuer.

Compatibility

SlashKey requires iOS or iPadOS 27.0 or later and supports iPhone and iPad.